General Policy:
Nation Wide Net strives to ensure customer satisfaction. As a distributor of third-party services, our refund policies align with those of the providers we represent.
Cancellation Before Installation:
If you cancel your service request before installation, you may be eligible for a full refund of any upfront payments made to Nation Wide Net.
Service Issues:
If there's a verifiable issue with installation or activation directly attributable to Nation Wide Net, we will work to resolve it or, in rare cases, issue a refund.
Non-Refundable Items:
Fees related to installation, activation, or administrative processing are non-refundable.
Request Process:
Contact our customer service team within 14 days of the issue to initiate a refund request. Supporting documentation may be required.
Refund Timelines:
Approved refunds will be processed within 7–14 business days, depending on your payment method and financial institution.
Contact Us:
For questions regarding our refund policy, call +1 .