Privacy Policy
Last updated: January 2025
Overview
Nation Wide Net is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile applications.
Information We Collect
Personal Information
- Account information (name, username, password)
- Service address and billing information
- Payment method details
- Device and equipment information
Usage Information
- Internet usage patterns and speeds
- TV viewing preferences and history
- Website and app interaction data
- Technical performance metrics
Automatically Collected Information
- IP addresses and device identifiers
- Browser type and operating system
- Referring websites and pages visited
- Date and time of service usage
How We Use Your Information
- Provide and maintain internet and TV services
- Process payments and manage billing
- Improve service quality and customer experience
- Provide customer support and technical assistance
- Send service updates and promotional communications
- Comply with legal obligations and prevent fraud
- Develop new products and services
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us provide our services
- Business Partners: Partners offering complementary services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Monitoring for unauthorized access
While we strive to protect your information, no method of transmission over the internet is 100% secure.
Your Rights and Choices
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your information
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through our live chat support available 24/7 on our website.